Overview

Is your product complex and advice-intensive? If so, turn to TECTUM Customer Care and you will have a reliable partner and support specialist at your side. Project-related trained teams are available 24 hours a day in our Customer Care Centre to assist you with solving your problem, and if it is of an international nature, we also have native speakers that can help out.

The User Help Desk offers comprehensive technical assistance with innovative services and highly integrated solutions. TECTUM has set up a central point of contact with a comprehensive service concept for PC workplaces that is open seven days a week, 365 days a year. Whether for hardware, software or application-related problems, TECTUM offers professional problem management, 1st-level problem-solving ability and problem ownership.