Theo Reichert is the new managing director of the TECTUM Group which has its headquarters in Gelsenkirchen. TECTUM founder Hubertus Küpper and his son Christian Küpper having left the management at the end of July, Reichert is now at the top of the successful call centre. The 49 year-old plans to strengthen the enterprise’s market position even further. “TECTUM is a communications service provider that stands out for quality, speed and above all innovative concepts”, says Reichert from Trier. “My goal is to lead TECTUM from its current place of seven to place five in the national sector ranking over the coming years.“"

The group stands for highly complex international services with TECTUM branches in Bulgaria, Poland, Belgium and Switzerland as well as 5 national locations in Gelsenkirchen, Dortmund, Essen, Oberhausen and Schwetzingen.

TECTUM puts the entire customer care management into practice in the B2B and B2C area with its strong group. All enterprises in the group are modern communications and support service providers with a special focus on high-quality service, support and the sale of sophisticated products. TECTUM offers its services to enterprises developing new market strategies and gaining competitive advantages with its variety of modern call centre technology and industrial know-how. The group, as an outsourcing service provider that is strong in consultancy, rounds off its full-service positioning with services in the areas of telemarketing and telesales.

Furthermore, the TECTUM Group opens up additional sectors.